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Cannot access the site

GiselleB2Kwiziq community member

Cannot access the site

Hello,
I cannot seem to access the site and I am a premium subscriber. Kwiziq seems to recognize my account it has the Hi (name); but wherever I am on the site, or whatever I click or try to do it (sign in, sign out, dashboard, etc.) it keeps saying an internal error has occurred.
Asked 5 months ago
ShuiKwiziq team memberCorrect answer

Hola Giselle

There was a technical problem at 03:00 GMT with our backups system that blocked activity on our main database - because of the time we it wasn't resolved until 06:00 GMT but everything is as it should be now. We're working on the underlying issue, apologies for the inconvenience.

Saludos

Shui 

 

Cannot access the site

Hello,
I cannot seem to access the site and I am a premium subscriber. Kwiziq seems to recognize my account it has the Hi (name); but wherever I am on the site, or whatever I click or try to do it (sign in, sign out, dashboard, etc.) it keeps saying an internal error has occurred.

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