- What is Kwiziq?
- How does Kwiziq help me learn?
- Can I save or bookmark lessons?
- Can I choose specific lessons to study?
- How can I type accents?
- What is KwizBot?
- What are Gift Vouchers?
- Is Kwiziq available for any other languages?
- What kind of Spanish will I learn?
About Scoring, Levels and Progress
- How does Kwiziq scoring work?
- I get high scores on tests, so why is my Kwiziq score so low?
- I got 10/10 on a kwiz, why did my level score go down?
- When will I go up a level?
- What are Kwiziq achievements?
- What are Brainmaps?
- How can I read my Progress Report?
- What is CEFR?
- Can I retake the CEFR level test?
- What about listening practice?
- Can Kwiziq help me prepare for the DELE, SIELE, CELU or the AP Spanish Exam?
About Features for Teachers
About My Account
- Is it really free?
- How can I get more free credits?
- What are the benefits to upgrading?
- How do Premium subscriptions work?
- Why have my grammar emails from KwizBot stopped?
- How can I log in with Facebook or Google?
- How do I change my email address?
- How do I change my password?
- How do I change / cancel my Premium package?
- How can I delete my account?
What is Kwiziq?Kwiziq is a powerful A.I. software "Language Coach" that intelligently helps you improve your Spanish by finding out exactly what you know, don't know and have mis-learned (or mistakenly assumed to be true). It challenges you with personalized kwizzes that build up a picture of your confidence across the language.
How does Kwiziq help me learn?
Kwiziq breaks the Spanish language down into its smallest components, a bit like language "atoms": vocabulary and grammatical rules. Our database has thousands of questions specially designed to determine how well you know all of these things, and by kwizzing you on them, it can find out what you know - just as a human tutor would simply by talking to you.
Kwiziq first builds up a rough picture of your approximate level, and then starts to get in to the details, kwizzing you in relevant areas to help you practise recall, mobilise what you know and reinforce your memory. It will help you identify your own mistakes so that you don't accidentally practise writing and saying the wrong things, and it'll show you examples with video and audio of the correct forms so you can see and hear them.
Kwiziq is like your very own personal tutor, available all the time. And it's even better if you already have a human teacher or tutor because it can help them teach you Spanish even faster - see Features for Teachers.
You don't need to know or worry about the details:
KwizBot will work out exactly what you need to practise next (and organize it nicely into a Studyplan on your Dashboard), and will help you perfect your Spanish.
It will also enhance your recall with . questions, all with detailed lessons, teaching by example with audio and video.
Kwiziq keeps a list of the 10 most relevant lessons for you to read in your Studyplan, and updates it every time you take a kwiz.
Kwiziq will show your progress with a motivating improvement timeline as well as graphs breaking down your progress, in order to help you to identify your own strengths and weaknesses in areas like:
- Adjectives & Adverbs
- Negative Words & Constructions
- Nouns & Articles
- Numbers, Time & Date
- Questions & Interrogatives
- Verbs Tenses & Conjugations
If Kwiziq discovers you're an intermediate or advanced student, it will help you to go back and fill any gaps in previous levels. So don't worry if you didn't quite learn all the verb conjugations in El Pretérito Imperfecto or El Pretérito Indefinido before you moved on to El Futuro and El Subjuntivo, Kwiziq will ensure you master everything.
Can I save or bookmark lessons?Absolutely! Here's how to save lessons to and use the Notebook.
Can I choose specific lessons to study?Sure! Just use the search box in the upper-right corner of any page or visit our grammar index.
How can I type accents?
Desktop and laptop users can easily type accents with our custom-built accent picker: just press and hold the letter that you want to add an accent to, or the spacebar to type currency or other symbols.
For accents on capital letters, you'll need to enable caps lock, then press and hold the desired letter to see the list of accents.
The accent picker won't appear on mobile devices since they usually have this functionality built in: just long press a key to see a list of accents and special characters. Slide your finger to the desired character and then release to insert it. If no menu pops up, you can install a free keyboard app like SwiftKey.
What is KwizBot?
KwizBot is the friendly face of Kwiziq's A.I. Whenever you practise your Spanish on any Kwiziq-powered website, he works on building up a picture of your Spanish in his artificial brain. He then recommends lessons for you to study and works out what you need to practise, and he'll even send you reminder emails with selected examples in Spanish based on what he knows about your Spanish knowledge.
He's pretty smart, and he's getting smarter all the time. Find out more about him in our exclusive interview: Meet KwizBot.
What are Gift Vouchers?One- and two-year certificates that you can purchase for your favorite Spanish lover - learn more.
Is Kwiziq available for any other languages?Yes! We currently have French and Spanish, and you can also vote for the next language we should work on.
What kind of Spanish will I learn?
Kwiziq Spanish currently focuses on peninsular Spanish, and there is testing on the vosotros form and we encourage students to learn this form because its always useful to know more. However, in the future we plan to widen our scope so that you can select which type of Spanish you learn. For the moment though, there is no way we can "turn off" vosotros.
You can read more about the differences between peninsular Spanish and Latin American Spanish here:
Please do keep a list of any other annoyances or differences that you would like us to cater for as we can then design future updates around these needs. We can also update lessons with special notes on variations too, wherever you find these are needed - you can simply comment in the Q&A section under a lesson with a suggestion. We'll do our best to work around the issues as much as possible until we're in a position to handle them better.
About Scoring, Levels and Progress
How does Kwiziq scoring work?Your Kwiziq score is a measure of how confident the system is that you know something. We use a special algorithm to estimate confidence with scores ranging from -100% to 100%. See the full explanation of how the Kwiziq Scoring system works.
I get high scores on tests, so why is my Kwiziq score so low?Kwiziq scores are not the same as test scores. You should consider a Kwiziq score above 75% very good (this is hard to achieve), but remember that our system is not an exam that you pass: Kwiziq is designed to help you increase your confidence in the language. You may need to answer questions correctly many times to prove to KwizBot that you know your onions!
I got 10/10 on a kwiz, why did my level score go down?We are always adding new lessons and questions to the system. Your scores are calculated "out of" the whole level, so when it gets larger your overall score reduces. Since historic scores were calculated in the past, they will stay higher.
When will I go up a level?Once you've earned a silver shield (75%) at your current level. If you can't wait, you can test in the "Choose your adventure" section and your Studyplan will update accordingly.
What are Kwiziq achievements?A fun way to track your progress and stay motivated - learn more.
What are Brainmaps?Interactive maps of your grammar knowledge - learn more.
How can I read my Progress Report?Please see our detailed explanation.
What is CEFR?CEFR, the Common European Framework of Reference for Languages, is a standard way of describing language proficiency - learn more.
Can I retake the CEFR level test?
The short answer is no. We are working on ways to reassess your level, but retaking our CEFR entrance level test is not a good idea because the test questions are fixed. It's a specially designed set of questions that aims to test your level with as few questions as possible. There are only between 8 and 18 questions asked per level and as such it can only ever be a rough indicator of your linguistic skill.
We will eventually offer more thorough level re-assessments, but in the meantime, we encourage you to take the level tests on your Dashboard. Every time you click a level test, KwizBot will design a short (usually 10-question) test for you to help you improve your skills at that level. By taking as many of these as you can, you will rapidly perfect your skills at the chosen level.
What about listening practice?In addition to audio found throughout lessons and kwiz results pages, many of our blog articles include sound files. Also see our recommended podcasts and listening resources.
Can Kwiziq help me prepare for the DELE, SIELE, CELU or the AP Spanish Exam?
Yes! Regular testing is an excellent way to find gaps in your knowledge and improve your Spanish in preparation for any test, so just head over to your Dashboard and get kwizzing!
We also have a series of articles offering detailed info and tips about the different Spanish proficiency exams:
About Features for Teachers
What are Studygroups?Studygroups help you organise and teach groups of students with full Kwiziq A.I. support - learn more.
Do I have to be a teacher to moderate a Studygroup?You can create a Studygroup with friends, family, conversation clubs - any group of people you want to study and grow with.
About My Account
Is it really free?We offer a free package with 10 kwizzes per month. This is ideal for casual learners and will always be totally free. If you want to get more serious about your studies, you can upgrade to a Premium subscription.
How can I get more free credits?Just wait until next month - learn more.
What are the benefits to upgrading?
A Premium subscription allows you to take unlimited kwizzes, which means unlimited potential to improve your Spanish! You also get an interactive Brainmap, multiple Notebooks, and more: take a look at Premium features or our upgrade page for more info.
Also, take a look at the results of our survey of active French users:
How do Premium subscriptions work?
Kwiziq Premium comes in four package lengths: monthly, quarterly, annual, and biennial. The total amount on the pricing page is paid in one lump sum for the package term; Amount / Month shows you how the price works out to per month, decreasing dramatically as you subscribe to longer terms.
Kwiziq Premium is a subscription, meaning that if you subscribe for one, three, or 12 months, your subscription will automatically renew at the end of that period. (Biennial packages are one-off purchases.) You can disable automatic renewal in your account at any time: Change your package. This will not affect your current subscription; it will simply prevent it from renewing when it expires at the end of the term.
Why have my grammar emails from KwizBot stopped?
KwizBot automatically adjusts the frequency of your grammar lesson reminder emails based on how much you test:
- If you test at least once every day, then he doesn't send you emails because he knows that you are looking at your grammar lessons online and have the concepts fresh in your mind.
- If you go 24 hours without testing, he will send you your first reminder lesson selected from your recommended studylist. He will do this daily for a week to remind you of the different lessons in your list.
- If you don't test for more than a week, he will slow the frequency to once per week, assuming that you don't have time for more study.
- If you don't test for more than a month, he'll slow again to once per month.
- The frequency resets whenever you test again since he knows you're back to working on your language skills.
How can I log in with Facebook or Google?You just need to connect your accounts.
How do I change my email address?You can change your email address by going into your account details page (log in and click your name at the top right). If you can't do this for some reason, you can email us from the original email that you registered with (we have to be sure it's the same person requesting) and we'll be happy to update it for you.
How do I change my password?Please use the password reset function. Just make sure that your new password has at least 8 characters, including at least one UPPERCASE letter.
How do I change / cancel my Premium package?You can change the length of your Premium package or cancel auto-renewal in your account.
How can I delete my account?If you want to delete your account completely, including all of your progress, please email us.
Write to SupportPlease use our contact form we will respond as soon as possible
How to take a screenshot
If you have a support query you may be asked to send us a screenshot to help us idenfity the problem. Below is a list of help guides (provided by third parties) to explain the process, depending on your operating system.
After you save the image to your computer, please reply to the support request using your email client as usual and attach the saved screenshot just as you would any other file. Please make sure the url (web address) is visible on the screen shot or included in the response.
Once you've brought up the item you want to screenshot, follow the steps in the appropriate guide below.