I have a student who cannot gain access to kwiziq?

BeatrizA1Kwiziq community member

I have a student who cannot gain access to kwiziq?

Kwiziq recognizes their account it has the Hi (name); but, whatever they click or try to do it (sign in, sing out, dashboard, etc.) it keeps saying an internal error has occurred.
Asked 1 year ago
SimonKwiziq team member

Hi Beatriz, 

Thanks for letting us know, I'm very sorry to hear they experienced a problem.

I am going to take a look at this for you and will send an email to you via our helpdesk (which is reached by our contact form) it's better for keeping a history of support isues like this.

Thanks a lot

I have a student who cannot gain access to kwiziq?

Kwiziq recognizes their account it has the Hi (name); but, whatever they click or try to do it (sign in, sing out, dashboard, etc.) it keeps saying an internal error has occurred.

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